Balikuddembe, J. K., & Potgieter, A. (2014). Towards a system redesign for better performance and customer satisfaction: A case study of the ICTS helpdesk at the University of Cape Town. Department of Information Systems.
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Chicago Style (17th ed.) Citation
Balikuddembe, Joseph Kibombo, and Anet Potgieter. Towards a System Redesign for Better Performance and Customer Satisfaction: A Case Study of the ICTS Helpdesk at the University of Cape Town. Department of Information Systems, 2014.
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MLA (9th ed.) Citation
Balikuddembe, Joseph Kibombo, and Anet Potgieter. Towards a System Redesign for Better Performance and Customer Satisfaction: A Case Study of the ICTS Helpdesk at the University of Cape Town. Department of Information Systems, 2014.
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Warning: These citations may not always be 100% accurate.