APA (7th ed.) Citation
Ball, R., & Shaw, C. (2017). Operational effectiveness of the information technology function in business process change: A case study in a financial services firm. Department of Mechanical Engineering.
Chicago Style (17th ed.) Citation
Ball, Richard, and Corrinne Shaw. Operational Effectiveness of the Information Technology Function in Business Process Change: A Case Study in a Financial Services Firm. Department of Mechanical Engineering, 2017.
MLA (9th ed.) Citation
Ball, Richard, and Corrinne Shaw. Operational Effectiveness of the Information Technology Function in Business Process Change: A Case Study in a Financial Services Firm. Department of Mechanical Engineering, 2017.
Warning: These citations may not always be 100% accurate.