Binza, L., & Brown, I. (2021). Factors influencing the decision to transition from Multi-Channel to Omni-Channel – A Banking Perspective. Department of Information Systems.
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Chicago Style (17th ed.) Citation
Binza, Lungile, and Irwin Brown. Factors Influencing the Decision to Transition from Multi-Channel to Omni-Channel – A Banking Perspective. Department of Information Systems, 2021.
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MLA (9th ed.) Citation
Binza, Lungile, and Irwin Brown. Factors Influencing the Decision to Transition from Multi-Channel to Omni-Channel – A Banking Perspective. Department of Information Systems, 2021.
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Warning: These citations may not always be 100% accurate.