APA (7th ed.) Citation
Charles, L., & Johnston, K. (2014). Outsourcing IT Services and service level agreements in South Africa's retail sector. Department of Information Systems.
Chicago Style (17th ed.) Citation
Charles, Lowell, and Kevin Johnston. Outsourcing IT Services and Service Level Agreements in South Africa's Retail Sector. Department of Information Systems, 2014.
MLA (9th ed.) Citation
Charles, Lowell, and Kevin Johnston. Outsourcing IT Services and Service Level Agreements in South Africa's Retail Sector. Department of Information Systems, 2014.
Warning: These citations may not always be 100% accurate.