Search Results - "Service failure" :: FRELIP Discovery

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Consumers’ motives for complaint behavioural intentions following in-store service failures in the clothing retail context

Published 2021
Subjects: “…In-store service failure…”

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Exploring negative brand experiences at the Bottom of Pyramid

Published 2013
Subjects: “…Service failure…”

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Millennial consumers’ complaint behavioural intentions following service failure in the online clothing retail context

Published 2021
Subjects: “…online service failures…”

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