Engagement in call centres : exploring eliciting factors by Janse van Rensburg, Yolandi-Eloise

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Work dysfunctions and their consequences as experienced by call centre agents by Werner, Ann

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Egypt’s state-owned television: A call for reform by Ismail, Nourhan

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The location shall be called Kaya Mandi : a history of Kaya Mandi by Rock, David

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Management practices that support retention in South African inbound call centres

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Bioacoustic classification of Hainan gibbon call types using deep learning by Luphade, Nonhlanhla

“…The findings reveal that the model is able to distinguish between gibbon calls and non-gibbon calls. The social group model was not able to distinguish between the social groups as the model predicted the majority of the calls as one group. …”
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A review of current Rough Volatility Methods by Beelders, Noah

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Developing call out criteria for South African helicopter services: A delphi study by Laatz, Diane Inge

“…Methods A modified Delphi technique was used to develop call-out criteria, using current literature as the basis of the study. …”
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The role of psychological capital in protecting the psychological well-being of individuals working in call centres by Van Wyk, Nico

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On the role of the Agulhas Current on weather and climate of South Africa by Nkwinkwa, Njouodo Arielle Stela

“…This warm Current creates a high temperature gradient with the surrounding ocean, leading to a large turbulent flux of moisture from ocean to atmosphere (also called the turbulent latent heat flux). …”
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Answering the call : an exploration into factors affecting the motivation of volunteers involved in a telephone counselling organisation by Brimmer, Welmoet

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The relationship between CTB2 numeracy scores and work performance of call centre agents in a South African retail company

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The significance of in-service teacher’s training for fully integrating CALL in the female public schools in Riyadh, Saudi Arabia.

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Concepts of soul : an investigation into the concepts of the soul current at the inception of Christianity by Rawetzky, Greta

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Analytical modelling and design optimisation of the Eddy Current Slip Coupler by Erasmus, Abraham Stephanus

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Engaging leadership and professional calling within a job demands-resources model for nurses in South Africa by Harrison, Amy Gail

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An analysis of South African Revenue Service powers to request relevant material as it pertains to the so-called ‘lifestyle questionnaire’. by Mayezana, Mbuyiseli

“…This study focuses on the South African Revenue Service’s (SARS) powers to request “relevant material” as it pertains to the so called ‘lifestyle questionnaire”. It also deals with taxpayer’s rights in terms of the Tax Administration Act No. 28 of 2011 (TAA) and the Constitution of the Republic of South Africa, 1996 (the Constitution). …”
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The effect of the Agulhas Current on synthetic aperture radar derived wind fields by Schilperoort, Daniel E

“…The, so called, current-relative effect is investigated for different wind direction regimes, namely: upcurrent, downcurrent, crosscurrent west and crosscurrent east. …”
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Didactization of a youth novel as CALL material for advanced Grade 11– 12 learners of German as a foreign language by Strack, Uwe-Michael Peter Bernhard

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Black economic empowerment transactions and employee share options : features of non-traded call options in the South African market

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