The effect of national culture on customer satisfaction in call centres across national borders

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Job calling : testing the effects on engagement and health in the South African police service by Basson, Leanne

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Engagement in call centres : exploring eliciting factors by Janse van Rensburg, Yolandi-Eloise

Subjects: “…Call centres -- South Africa…”
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The effect of sensory processing on the work performance of call centre agents in a South African context by Lombard, Annemarie

“…Background: Call centres are thriving and expanding commercial enterprises providing cost-effective ways for organisations to connect with new and existing clients through telecommunication channels. …”
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The Effects of Dilutions and Payout Policy on Equity- and Stock-linked Call Options on a Firm with Leverage by Brill, Nicola

“…Under the presented model, dilutions have little to no effect on stocklinked call option value in firms with low levels of leverage. …”
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Breastfeeding experiences of call centre agents by Nkqayana, Siziphiwe

“…Breastfeeding is one of the most effective strategies for improving infant nutrition and increasing child survival globally. …”
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The advantage requirement in sequestration applications : a call for relaxation

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Work dysfunctions and their consequences as experienced by call centre agents by Werner, Ann

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Resilience and conscientiousness as predictors of burnout amongst call centre employees by Stander, Anwen

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The Question of Genre Classification in the Drama Series “Ubizo: The Calling (2007)” by Mjoli, Zingisa Noluvuyo

“…The paper argues that the South African television series, Ubizo: The Calling (d/Krijay Govender, 2007) blends elements of psychological thrillers, horrors as well as the gothic genre. …”
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Pleasure beyond the call of duty : perspectives, retrospectives and speculations on Boeremusiek by Froneman, Willemien

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Embodied well-being : a prosilience programme for call centre agents

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Equipping Christians by identifying their calling : an evaluation of Rick Warren’s 'SHAPE' analysis

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'n Bedryfsielkundige ondersoek na die verband tussen emosionele intelligensie en werksprestasie in die oproepsentrum-omgewing by Nel, Heidemarie

Subjects: “…Call centers…”
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Calling the shots on vaccination: when is the state justified in overturning a refusal to vaccinate? by Blignaut, Jessica

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Call centre design, operation and optimisation : a structured and scientific based approach by Du Preez, Johan Joubert

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Calling the shots on vaccination: when is the state justified in overturning a refusal to vaccinate? by Blignaut, Jessica

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