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Urban transportation modes : measuring self-reliance in Hatfield
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Informing BPM practice in Emergency Units of South African hospitals for improved patient flow
Published 2018“…Because a strategic Information Systems (IS) methodology, Business Process Management (BPM) poses business process activity improvement, this research draws from successful BPM activity as a means to improve patient flow processes in Emergency Centres (ECs). …”
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Land and housing practices in Namibia: cases of access to land rights and production of housing in Windhoek, Oshakati and Gobabis
Published 2020“…'Participation’ or involvement of 'beneficiaries’ has over time been added to the repertoire of such practices, but this remains driven by a one-dimensional definition of what’s 'better’. …”
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The role of professional urban planners in understanding and managing the dynamism of informal settlements
Published 2023“…I explore these by looking at a pilot (Phase 1) Upgrading of an Informal Settlement Programme (UISP) project in Thembalethu, municipality of George, Western Cape Province. Even though the UISP is a housing policy rather than a planning tool, the UISP is actively designed to address and upgrade informal settlements by following a four-phased approach to address broader socio-economic challenges. …”
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