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The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape
Bibliography: leaves 135-145.
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Organisational Psychology
2015
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| _version_ | 1867614455525801984 |
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| access_status_str | Open Access |
| author | Jardine, Jennifer |
| author2 | Bagraim, Jeffrey |
| author_browse | Bagraim, Jeffrey Jardine, Jennifer |
| author_facet | Bagraim, Jeffrey Jardine, Jennifer |
| author_sort | Jardine, Jennifer |
| collection | Thesis |
| description | Bibliography: leaves 135-145. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/11614 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:52:19.184Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | Organisational Psychology |
| publisherStr | Organisational Psychology |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/11614 The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape Jardine, Jennifer Bagraim, Jeffrey Industrial Psychology Bibliography: leaves 135-145. This research explored the relationship between fairness at work and organisational citizenship behaviour (OCB). Fairness was measured using instruments representative of five constructs: trust, perceived organisational support, leader-memebr exchange procedural fairness and distributive justice. The blue-collar employees in the sample (N = 92), employed at a national retail organisation, were involved in exploratory initial focus groups which were followed by the distribution of a Likert-type survey. OCB was found to be a multidimensional construct consisting of six factors: courtesy, sportsmanship, civic virtue, altruism, consideration and attendence. 2015-01-06T18:52:41Z 2015-01-06T18:52:41Z 2001 Master Thesis Masters MCom http://hdl.handle.net/11427/11614 eng application/pdf Organisational Psychology Faculty of Commerce University of Cape Town |
| spellingShingle | Industrial Psychology Jardine, Jennifer The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| thesis_degree_str | Master's |
| title | The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| title_full | The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| title_fullStr | The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| title_full_unstemmed | The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| title_short | The relationship between fairness at work and organisational citizenship behaviour : an empirical study in a retail organization in the Western Cape |
| title_sort | relationship between fairness at work and organisational citizenship behaviour an empirical study in a retail organization in the western cape |
| topic | Industrial Psychology |
| url | http://hdl.handle.net/11427/11614 |
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