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Exploring staff perceptions of why selected development NPOs are able to deliver effective services
Includes bibliographical references.
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Department of Social Development
2015
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| _version_ | 1867613225571319808 |
|---|---|
| access_status_str | Open Access |
| author | Nhaitayi, Ropafadzo Malvin |
| author2 | O'Brien, Connie |
| author_browse | Nhaitayi, Ropafadzo Malvin O'Brien, Connie |
| author_facet | O'Brien, Connie Nhaitayi, Ropafadzo Malvin |
| author_sort | Nhaitayi, Ropafadzo Malvin |
| collection | Thesis |
| description | Includes bibliographical references. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/12849 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:32:45.765Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | Department of Social Development |
| publisherStr | Department of Social Development |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/12849 Exploring staff perceptions of why selected development NPOs are able to deliver effective services Nhaitayi, Ropafadzo Malvin O'Brien, Connie Social Policy and Management Includes bibliographical references. Nonprofit organisations (NPOs) play an important role in society as they help government in service delivery. In their quest to deliver services, these organisations face insurmountable challenges, including, but not exclusive to inadequate funding and staff shortages. Yet in spite of this, some of these organisations have overcome these challenges, and continued to provide services to communities. This study sought to explore the perceptions of the staff working in development NPOs regarding the reasons they thought their organisations were able to deliver effective services to their beneficiaries. A qualitative research design was adopted as it focuses on the subjective realities of the respondents. A purposive sample of nineteen respondents from four different organisations was drawn up. The criterion for selection was: organisations that had been in existence since 1994; had at least eight staff members; and a Director who had been in charge for at least five years. 2015-05-26T14:08:10Z 2015-05-26T14:08:10Z 2014 Master Thesis Masters MSocSc http://hdl.handle.net/11427/12849 eng application/pdf Department of Social Development Faculty of Humanities University of Cape Town |
| spellingShingle | Social Policy and Management Nhaitayi, Ropafadzo Malvin Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| thesis_degree_str | Master's |
| title | Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| title_full | Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| title_fullStr | Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| title_full_unstemmed | Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| title_short | Exploring staff perceptions of why selected development NPOs are able to deliver effective services |
| title_sort | exploring staff perceptions of why selected development npos are able to deliver effective services |
| topic | Social Policy and Management |
| url | http://hdl.handle.net/11427/12849 |
| work_keys_str_mv | AT nhaitayiropafadzomalvin exploringstaffperceptionsofwhyselecteddevelopmentnposareabletodelivereffectiveservices |