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Public relations via Twitter : an analysis of South African commercial organisations

Background: As more people are using mobile phones to receive and read news, Twitter has become a popular communication tool, particularly for commercial brands in South Africa. This thesis investigates twelve South African organisations’ use of Twitter. It portrays Twitter as an informational netwo...

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Main Author: Moyo, Lungile
Other Authors: Bosch, Tanja E
Format: Thesis
Language:English
Published: Centre for Film and Media Studies 2015
Subjects:
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access_status_str Open Access
author Moyo, Lungile
author2 Bosch, Tanja E
author_browse Bosch, Tanja E
Moyo, Lungile
author_facet Bosch, Tanja E
Moyo, Lungile
author_sort Moyo, Lungile
collection Thesis
description Background: As more people are using mobile phones to receive and read news, Twitter has become a popular communication tool, particularly for commercial brands in South Africa. This thesis investigates twelve South African organisations’ use of Twitter. It portrays Twitter as an informational network that allows conversational communication. It seeks to identify how commercial brands in South Africa use Twitter as a public relations/communication tool. Aim and Objective: In attempt to learn whether current South African tweets among certain organisations follow Western practices of public relations, the study aims to understand and identify how commercial brands in South Africa communicate with their publics through Twitter. Revealing the content of these organisations’ tweets facilitated the fulfilment of this objective.
format Thesis
id oai:open.uct.ac.za:11427/13768
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:47:17.259Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2015
publishDateRange 2015
publishDateSort 2015
publisher Centre for Film and Media Studies
publisherStr Centre for Film and Media Studies
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/13768 Public relations via Twitter : an analysis of South African commercial organisations Moyo, Lungile Bosch, Tanja E Film and Media Studies Background: As more people are using mobile phones to receive and read news, Twitter has become a popular communication tool, particularly for commercial brands in South Africa. This thesis investigates twelve South African organisations’ use of Twitter. It portrays Twitter as an informational network that allows conversational communication. It seeks to identify how commercial brands in South Africa use Twitter as a public relations/communication tool. Aim and Objective: In attempt to learn whether current South African tweets among certain organisations follow Western practices of public relations, the study aims to understand and identify how commercial brands in South Africa communicate with their publics through Twitter. Revealing the content of these organisations’ tweets facilitated the fulfilment of this objective. 2015-08-15T05:32:44Z 2015-08-15T05:32:44Z 2015 Master Thesis Masters MA http://hdl.handle.net/11427/13768 eng application/pdf Centre for Film and Media Studies Faculty of Humanities University of Cape Town
spellingShingle Film and Media Studies
Moyo, Lungile
Public relations via Twitter : an analysis of South African commercial organisations
thesis_degree_str Master's
title Public relations via Twitter : an analysis of South African commercial organisations
title_full Public relations via Twitter : an analysis of South African commercial organisations
title_fullStr Public relations via Twitter : an analysis of South African commercial organisations
title_full_unstemmed Public relations via Twitter : an analysis of South African commercial organisations
title_short Public relations via Twitter : an analysis of South African commercial organisations
title_sort public relations via twitter an analysis of south african commercial organisations
topic Film and Media Studies
url http://hdl.handle.net/11427/13768
work_keys_str_mv AT moyolungile publicrelationsviatwitterananalysisofsouthafricancommercialorganisations