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Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town
Includes bibliographical references (pages 88-92).
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Department of Political Studies
2016
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| _version_ | 1867613198485553152 |
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| access_status_str | Open Access |
| author | Nagia-Luddy, Fairouz |
| author2 | Naidoo, Goonasaigree |
| author_browse | Nagia-Luddy, Fairouz Naidoo, Goonasaigree |
| author_facet | Naidoo, Goonasaigree Nagia-Luddy, Fairouz |
| author_sort | Nagia-Luddy, Fairouz |
| collection | Thesis |
| description | Includes bibliographical references (pages 88-92). |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/17108 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:32:20.328Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | Department of Political Studies |
| publisherStr | Department of Political Studies |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/17108 Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town Nagia-Luddy, Fairouz Naidoo, Goonasaigree Butler, Anthony Public Policy Includes bibliographical references (pages 88-92). The municipal ombud is a relatively new concept in South Africa and only two municipal ombud offices currently operate within the country. While there is a growing body of literature on the organisational ombud, as well as established works on various classical ombud, the practice of 'ombudsing' within local government currently enjoys no consistent or comprehensive theoretical foundation, particularly in relation to the required structure or processes, institutional support systems, or legal frameworks for the effective or optimal operation of an institution of this nature. The ombud at the local level calls for a hybrid approach to the ombud practice, and further requires particular arrangements to ensure the independence and credibility of the institution. This paper explores some of these critical factors required for the effective operation of an ombud, such as its 'independence' and 'credibility'. Linked to these factors, are aspects relating to the ombud's 'accountability'. Whereas the office has to ensure organisational accountability to the public, it also has to report to the host organisation. The result is a form of dual accountability, which means that the office needs to optimise its credibility and legitimacy both in the public realm, and within the host organisation. This dissertation argues that while such paradoxes are not uncommon to oversight institutions, numerous problems arise as a result of the lack of a clear and coherent approach, and the lack of understanding of the basic requirements for the ombud's effective or optimal functioning. 2016-02-18T12:13:22Z 2016-02-18T12:13:22Z 2009 Master Thesis Masters MPhil http://hdl.handle.net/11427/17108 eng application/pdf Department of Political Studies Faculty of Humanities University of Cape Town |
| spellingShingle | Public Policy Nagia-Luddy, Fairouz Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| thesis_degree_str | Master's |
| title | Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| title_full | Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| title_fullStr | Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| title_full_unstemmed | Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| title_short | Oversight in local government in South Africa : a case study of the Ombudman's office for the City of Cape Town |
| title_sort | oversight in local government in south africa a case study of the ombudman s office for the city of cape town |
| topic | Public Policy |
| url | http://hdl.handle.net/11427/17108 |
| work_keys_str_mv | AT nagialuddyfairouz oversightinlocalgovernmentinsouthafricaacasestudyoftheombudmansofficeforthecityofcapetown |