Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment
Includes bibliographical references.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Department of Information Systems
2016
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867614302654955520 |
|---|---|
| access_status_str | Open Access |
| author | Ng'ambi, Dick |
| author2 | Roode, JD |
| author_browse | Ng'ambi, Dick Roode, JD |
| author_facet | Roode, JD Ng'ambi, Dick |
| author_sort | Ng'ambi, Dick |
| collection | Thesis |
| description | Includes bibliographical references. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/17536 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:49:53.395Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | Department of Information Systems |
| publisherStr | Department of Information Systems |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/17536 Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment Ng'ambi, Dick Roode, JD Information Systems Includes bibliographical references. This study investigates the impact of anonymous computer mediated interaction on question-driven knowledge acquisition among students. A growing concern for educational institutions in general and educators in particular has been to augment what students are formally taught and what they informally learn from one another. Anecdotal evidence suggests that students consult one another informally. However, informal consultations suffer from three limitations: a) they are limited to clusters of friends; b) shared information is not retained; c) educators have no access to informal knowledge. My argument is that knowledge shared informally among students is a potential knowledge resource for both students and educators. As a student resource, it allows students to reconstruct their own understanding as they share their knowledge with each other. As an educators' resource, it serves as a diagnostic tool about students' knowledge levels hence identifying areas of misunderstanding or misconceptions. 2016-03-07T04:13:43Z 2016-03-07T04:13:43Z 2004 Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/17536 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town |
| spellingShingle | Information Systems Ng'ambi, Dick Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| thesis_degree_str | Doctoral |
| title | Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| title_full | Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| title_fullStr | Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| title_full_unstemmed | Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| title_short | Towards a knowledge sharing framework based on student questions : the case for a dynamic FAQ environment |
| title_sort | towards a knowledge sharing framework based on student questions the case for a dynamic faq environment |
| topic | Information Systems |
| url | http://hdl.handle.net/11427/17536 |
| work_keys_str_mv | AT ngambidick towardsaknowledgesharingframeworkbasedonstudentquestionsthecaseforadynamicfaqenvironment |