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Co-Designing with and for Milk Donors

Many mothers of small children (<2 years old) rely on technological interventions to provide aid and advice for child-rearing during the early stages of motherhood. This time can feel very isolating and so many mothers turn to technology as a medium to reach others and access information. In this re...

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Main Author: Wardle, Chelsea-Joy
Other Authors: Densmore, Melissa
Format: Thesis
Language:English
Published: Department of Computer Science 2020
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access_status_str Open Access
author Wardle, Chelsea-Joy
author2 Densmore, Melissa
author_browse Densmore, Melissa
Wardle, Chelsea-Joy
author_facet Densmore, Melissa
Wardle, Chelsea-Joy
author_sort Wardle, Chelsea-Joy
collection Thesis
description Many mothers of small children (<2 years old) rely on technological interventions to provide aid and advice for child-rearing during the early stages of motherhood. This time can feel very isolating and so many mothers turn to technology as a medium to reach others and access information. In this research, I examine South African mothers’ experience with computer-supported aid for online communication and information searching. I describe these mothers in the context where they are also milk donors and provide insight into their utilization and preferences for social networks through the lens of co-designing with them a donor mother chatroom for improved communication between donor mothers and the NGO. Breastfeeding mothers who want to become milk donors have to go through a rigorous screening process to qualify to be a human milk donor. The lack of feedback from Milk Matters and the demanding donation process deters mothers from donating, especially considering the existing constraints of mother resources. The transition to becoming a mother can be very stressful, isolating and challenging, even more so as a donor. Through this work I identify several design implications to consider when co-designing a chatroom with donor mothers, for donor mothers with the purpose of improving engagement and feedback between them and the milk bank. Designing mobile applications for breastfeeding mothers can be challenging; creating spaces to foster co-design – when a mother’s primary focus is on her child rather than on design activities – is even more so. Based on this knowledge, I have approached this study with a variety of co-design methods, comparing Cultural Probes, interviews, participant observation, high- and low-fidelity prototyping, and cognitive walkthroughs.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:36:55.701Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher Department of Computer Science
publisherStr Department of Computer Science
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/30841 Co-Designing with and for Milk Donors Wardle, Chelsea-Joy Densmore, Melissa Computer Science Many mothers of small children (<2 years old) rely on technological interventions to provide aid and advice for child-rearing during the early stages of motherhood. This time can feel very isolating and so many mothers turn to technology as a medium to reach others and access information. In this research, I examine South African mothers’ experience with computer-supported aid for online communication and information searching. I describe these mothers in the context where they are also milk donors and provide insight into their utilization and preferences for social networks through the lens of co-designing with them a donor mother chatroom for improved communication between donor mothers and the NGO. Breastfeeding mothers who want to become milk donors have to go through a rigorous screening process to qualify to be a human milk donor. The lack of feedback from Milk Matters and the demanding donation process deters mothers from donating, especially considering the existing constraints of mother resources. The transition to becoming a mother can be very stressful, isolating and challenging, even more so as a donor. Through this work I identify several design implications to consider when co-designing a chatroom with donor mothers, for donor mothers with the purpose of improving engagement and feedback between them and the milk bank. Designing mobile applications for breastfeeding mothers can be challenging; creating spaces to foster co-design – when a mother’s primary focus is on her child rather than on design activities – is even more so. Based on this knowledge, I have approached this study with a variety of co-design methods, comparing Cultural Probes, interviews, participant observation, high- and low-fidelity prototyping, and cognitive walkthroughs. 2020-01-30T13:59:22Z 2020-01-30T13:59:22Z 2019 2020-01-29T13:15:49Z Master Thesis Masters MSc http://hdl.handle.net/11427/30841 eng application/pdf Department of Computer Science Faculty of Science
spellingShingle Computer Science
Wardle, Chelsea-Joy
Co-Designing with and for Milk Donors
thesis_degree_str Master's
title Co-Designing with and for Milk Donors
title_full Co-Designing with and for Milk Donors
title_fullStr Co-Designing with and for Milk Donors
title_full_unstemmed Co-Designing with and for Milk Donors
title_short Co-Designing with and for Milk Donors
title_sort co designing with and for milk donors
topic Computer Science
url http://hdl.handle.net/11427/30841
work_keys_str_mv AT wardlechelseajoy codesigningwithandformilkdonors