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Satisfaction and service quality in the quantity surveying profession
This thesis investigates client satisfaction and service quality in the quantity surveyingprofession. Whilst many reasons abound for dissatisfaction with the construction industry,this thesis focuses on client satisfaction with the provision of quantity surveyors' services. To this end, a greater u...
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| Format: | Thesis |
| Language: | English |
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Department of Construction Economics and Management
2020
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