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The relationship between work-family conflict and burnout amongst call center employees: Optimism and a moderator
This study examined work-family conflict as a predictor of burnout as well as the moderating role that optimism and pessimism may have had on this relationship. Participants were call centre employees from a financial institution in Cape Town (N = 94). Cross-sectional data was collected via electron...
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| Format: | Thesis |
| Language: | English |
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Organisational Psychology
2021
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