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The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience

The present study aimed to investigate the relationship between job demands and social wellbeing, with employee resilience as a moderator. A quantitative research design was employed to explore the associations between the study variables. A total of 173 employees working remotely or hybrid complete...

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Main Author: Brown, Ameerah
Other Authors: Zungu, Thomzonke
Format: Thesis
Language:English
Published: School of Management Studies 2023
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access_status_str Open Access
author Brown, Ameerah
author2 Zungu, Thomzonke
author_browse Brown, Ameerah
Zungu, Thomzonke
author_facet Zungu, Thomzonke
Brown, Ameerah
author_sort Brown, Ameerah
collection Thesis
description The present study aimed to investigate the relationship between job demands and social wellbeing, with employee resilience as a moderator. A quantitative research design was employed to explore the associations between the study variables. A total of 173 employees working remotely or hybrid completed the online questionnaire consisting of six measures (that is workload pressure, task interdependence, professional isolation, family-to-work conflict, social well-being and employee resilience). Participants included employees from various organisations based in South Africa. The Pearson correlation analysis demonstrated a negative relationship between workload pressure and social well-being. Unexpectedly, there was a positive relationship between task interdependence and social well-being. Results revealed no relationship between social well-being and two job demands (that is, professional isolation and family-to-work conflict). As proposed, the relationship between employee resilience and social well-being was significant and positive. The moderation analyses revealed that employee resilience did not moderate the relationship between job demands and social well-being. Given these findings, it may be necessary for South African organisations to implement employee resilience-building interventions. The findings, theoretical contributions, practical implications, study limitations and recommendations for future research are discussed with reference to appropriate literature.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:59.204Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2023
publishDateRange 2023
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publisher School of Management Studies
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/37064 The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience Brown, Ameerah Zungu, Thomzonke Management Studies The present study aimed to investigate the relationship between job demands and social wellbeing, with employee resilience as a moderator. A quantitative research design was employed to explore the associations between the study variables. A total of 173 employees working remotely or hybrid completed the online questionnaire consisting of six measures (that is workload pressure, task interdependence, professional isolation, family-to-work conflict, social well-being and employee resilience). Participants included employees from various organisations based in South Africa. The Pearson correlation analysis demonstrated a negative relationship between workload pressure and social well-being. Unexpectedly, there was a positive relationship between task interdependence and social well-being. Results revealed no relationship between social well-being and two job demands (that is, professional isolation and family-to-work conflict). As proposed, the relationship between employee resilience and social well-being was significant and positive. The moderation analyses revealed that employee resilience did not moderate the relationship between job demands and social well-being. Given these findings, it may be necessary for South African organisations to implement employee resilience-building interventions. The findings, theoretical contributions, practical implications, study limitations and recommendations for future research are discussed with reference to appropriate literature. 2023-02-23T13:46:30Z 2023-02-23T13:46:30Z 2022 2023-02-20T12:20:10Z Master Thesis Masters MCom http://hdl.handle.net/11427/37064 eng application/pdf School of Management Studies Faculty of Commerce
spellingShingle Management Studies
Brown, Ameerah
The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
thesis_degree_str Master's
title The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
title_full The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
title_fullStr The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
title_full_unstemmed The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
title_short The Relationship Between Job Demands and Social Well-Being Among Remote Workers in South Africa: The Moderating Role of Employee Resilience
title_sort relationship between job demands and social well being among remote workers in south africa the moderating role of employee resilience
topic Management Studies
url http://hdl.handle.net/11427/37064
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