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The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada

The gig economy is a rising global phenomenon in which gig workers provide “alternative work arrangements” for short-term contracts; also known as gigs, primarily agreed upon via digital platforms for various services such as food delivery or transportation. Work in the gig economy is typically on-d...

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Main Author: Egesi, Tochukwu
Other Authors: Meyer, Camille
Format: Thesis
Language:English
Published: Graduate School of Business (GSB) 2023
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access_status_str Open Access
author Egesi, Tochukwu
author2 Meyer, Camille
author_browse Egesi, Tochukwu
Meyer, Camille
author_facet Meyer, Camille
Egesi, Tochukwu
author_sort Egesi, Tochukwu
collection Thesis
description The gig economy is a rising global phenomenon in which gig workers provide “alternative work arrangements” for short-term contracts; also known as gigs, primarily agreed upon via digital platforms for various services such as food delivery or transportation. Work in the gig economy is typically on-demand, procured through an online platform, and delivered (and paid for) on a task-by-task basis. It is irregular, uncertain, unpredictable, contingent (i.e.feasible but not guaranteed), and impermanent. Independent contractors, freelancers, and self-employed are the most common terms used by platforms to describe gig economy workers. Consequently, it is vastly different from the traditional economy's demand-oriented, long-termed, and formal structure. Gig workers have access to relatively flexible, potentially self-sufficient labour. Still, they also face issues due to the nature of the work, its precariousness, and their interactions with platform businesses. The influence of the gig economy has primarily been studied using objective indicators such as micro-entrepreneurship, work-life balance, and autonomy. However, little research has been done on the gig economy's impact on workers' well-being in third-world countries such as Nigeria. This research will examine financial, mental, and physical elements of gig workers' well-being. The study aims to better understand the relationship between worker participation in the gig economy and their overall well-being and provide insight into workers' well-being within the Nigerian gig economy.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:57.504Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher Graduate School of Business (GSB)
publisherStr Graduate School of Business (GSB)
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/37144 The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada Egesi, Tochukwu Meyer, Camille Inclusive Innovation Gig economy Platform economy Digital platforms wellbeing Uber Bolt Gokada The gig economy is a rising global phenomenon in which gig workers provide “alternative work arrangements” for short-term contracts; also known as gigs, primarily agreed upon via digital platforms for various services such as food delivery or transportation. Work in the gig economy is typically on-demand, procured through an online platform, and delivered (and paid for) on a task-by-task basis. It is irregular, uncertain, unpredictable, contingent (i.e.feasible but not guaranteed), and impermanent. Independent contractors, freelancers, and self-employed are the most common terms used by platforms to describe gig economy workers. Consequently, it is vastly different from the traditional economy's demand-oriented, long-termed, and formal structure. Gig workers have access to relatively flexible, potentially self-sufficient labour. Still, they also face issues due to the nature of the work, its precariousness, and their interactions with platform businesses. The influence of the gig economy has primarily been studied using objective indicators such as micro-entrepreneurship, work-life balance, and autonomy. However, little research has been done on the gig economy's impact on workers' well-being in third-world countries such as Nigeria. This research will examine financial, mental, and physical elements of gig workers' well-being. The study aims to better understand the relationship between worker participation in the gig economy and their overall well-being and provide insight into workers' well-being within the Nigerian gig economy. 2023-03-02T11:12:22Z 2023-03-02T11:12:22Z 2022 2023-02-20T12:43:41Z Master Thesis Masters MPhil http://hdl.handle.net/11427/37144 eng application/pdf Graduate School of Business (GSB) Faculty of Commerce
spellingShingle Inclusive Innovation
Gig economy
Platform economy
Digital platforms
wellbeing
Uber
Bolt
Gokada
Egesi, Tochukwu
The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
thesis_degree_str Master's
title The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
title_full The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
title_fullStr The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
title_full_unstemmed The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
title_short The Impact of the Gig Economy on the Well-being of Independent Contractors. A Case Study of Uber, Bolt and Gokada
title_sort impact of the gig economy on the well being of independent contractors a case study of uber bolt and gokada
topic Inclusive Innovation
Gig economy
Platform economy
Digital platforms
wellbeing
Uber
Bolt
Gokada
url http://hdl.handle.net/11427/37144
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