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Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization
Organizations in all sectors have been utilizing virtual teams and virtual technologies for projects, making use of geographically dispersed human capital. Other forms of virtual working such as work-from-home, remote-work and telecommuting have also been implemented by organizations, often to a few...
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| Format: | Thesis |
| Language: | English |
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Department of Information Systems
2023
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| _version_ | 1867613261374947328 |
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| access_status_str | Open Access |
| author | Mangiza, Phillip |
| author2 | Brown, Irwin |
| author_browse | Brown, Irwin Mangiza, Phillip |
| author_facet | Brown, Irwin Mangiza, Phillip |
| author_sort | Mangiza, Phillip |
| collection | Thesis |
| description | Organizations in all sectors have been utilizing virtual teams and virtual technologies for projects, making use of geographically dispersed human capital. Other forms of virtual working such as work-from-home, remote-work and telecommuting have also been implemented by organizations, often to a few employees usually over a small period of time and not applicable to the full organization. The transitioning from a collocated environment to a virtual context induced by the coronavirus disease (COVID-19) had an effect on the process of performing Information Systems Development (ISD). The objectives of the study are: RO1: Explain how virtuality influences the process of doing ISD projects inside the IS Industry. RO1a: Explain how virtuality influences the execution of ISD activities inside the IS Industry. RO1 b: Explain how virtuality influences the assessment of ISD projects inside the IS Industry. RO2: Identify how organizations can improve ISD when working in a virtual context. This study employed a single case study of a technology company that recently transitioned from a collocated context to a full remote context. Data was collected through seventeen semi-structured interviews and secondary documents. Thematic analysis was employed to explain virtuality's influence on performing ISD and assessing ISD outcomes. A modified Systems Development as Performing (sd-as-p) conceptual model was utilized as a guide for this study's data collection process. A literature-derived sd-as-p conceptual model was developed made up of the following processes of performing ISD, namely leading; communicating; collaborating; knowing; developing with agility; dealing with challenges; trusting; assessing achievements and the enactment of virtuality. The study explained how virtuality influences the processes of performing ISD. Subthemes of the processes of performing ISD were identified resulting in the modification of the initial literature-derived sd-as-p model. Components that enhance the performing of ISD in a virtual context were found to be people, tools, processes, and virtual culture. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/38046 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:33:19.547Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2023 |
| publishDateRange | 2023 |
| publishDateSort | 2023 |
| publisher | Department of Information Systems |
| publisherStr | Department of Information Systems |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/38046 Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization Mangiza, Phillip Brown, Irwin Information Systems Organizations in all sectors have been utilizing virtual teams and virtual technologies for projects, making use of geographically dispersed human capital. Other forms of virtual working such as work-from-home, remote-work and telecommuting have also been implemented by organizations, often to a few employees usually over a small period of time and not applicable to the full organization. The transitioning from a collocated environment to a virtual context induced by the coronavirus disease (COVID-19) had an effect on the process of performing Information Systems Development (ISD). The objectives of the study are: RO1: Explain how virtuality influences the process of doing ISD projects inside the IS Industry. RO1a: Explain how virtuality influences the execution of ISD activities inside the IS Industry. RO1 b: Explain how virtuality influences the assessment of ISD projects inside the IS Industry. RO2: Identify how organizations can improve ISD when working in a virtual context. This study employed a single case study of a technology company that recently transitioned from a collocated context to a full remote context. Data was collected through seventeen semi-structured interviews and secondary documents. Thematic analysis was employed to explain virtuality's influence on performing ISD and assessing ISD outcomes. A modified Systems Development as Performing (sd-as-p) conceptual model was utilized as a guide for this study's data collection process. A literature-derived sd-as-p conceptual model was developed made up of the following processes of performing ISD, namely leading; communicating; collaborating; knowing; developing with agility; dealing with challenges; trusting; assessing achievements and the enactment of virtuality. The study explained how virtuality influences the processes of performing ISD. Subthemes of the processes of performing ISD were identified resulting in the modification of the initial literature-derived sd-as-p model. Components that enhance the performing of ISD in a virtual context were found to be people, tools, processes, and virtual culture. 2023-07-07T07:05:51Z 2023-07-07T07:05:51Z 2023 2023-07-07T07:04:21Z Master Thesis Masters MCom http://hdl.handle.net/11427/38046 eng application/pdf Department of Information Systems Faculty of Commerce |
| spellingShingle | Information Systems Mangiza, Phillip Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| thesis_degree_str | Master's |
| title | Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| title_full | Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| title_fullStr | Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| title_full_unstemmed | Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| title_short | Virtuality's Influence on the Process of Performing Information Systems Development: A case of a software organization |
| title_sort | virtuality s influence on the process of performing information systems development a case of a software organization |
| topic | Information Systems |
| url | http://hdl.handle.net/11427/38046 |
| work_keys_str_mv | AT mangizaphillip virtualitysinfluenceontheprocessofperforminginformationsystemsdevelopmentacaseofasoftwareorganization |