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Scoping review of health system software literature: How has the concept been used?

Understanding health systems as comprising interacting elements of hardware and software acknowledges health systems as dynamic, complex adaptive systems (CAS). The hardware represents the concrete components of systems, whereas the software represents the elements which influence actions and underp...

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Main Author: Burger, Nicola
Other Authors: Gilson, Lucy
Format: Thesis
Language:English
Published: Department of Public Health and Family Medicine 2024
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access_status_str Open Access
author Burger, Nicola
author2 Gilson, Lucy
author_browse Burger, Nicola
Gilson, Lucy
author_facet Gilson, Lucy
Burger, Nicola
author_sort Burger, Nicola
collection Thesis
description Understanding health systems as comprising interacting elements of hardware and software acknowledges health systems as dynamic, complex adaptive systems (CAS). The hardware represents the concrete components of systems, whereas the software represents the elements which influence actions and underpin relationships, such as processes, values and norms. As a specific call for research on health system software was made in 2011, we conducted a qualitative scoping review considering how and for what purpose the concept has been used since that time. As it has remained relatively under-researched, our overall purpose was both to synthesise current knowledge and to generate lessons about how to deepen research on, and understanding of, health system software. The review consisted of two phases: first, all papers which have explicitly used the concept of health system software were mapped; second, we explored how this concept was purposively used within research. The databases Pubmed, Scopus, EBSCOhost, Web of Science and Google Scholar were systematically searched using a strategy developed by a skilled librarian. In Phase 1, data were extracted from 98 papers to understand the scope of this literature. Our analysis revealed that a third of the papers used the software concept rather superficially; a third used it to conceptualise the importance of some software elements; and a third used it in relation to another aspect of health system experience, such as preparedness or resilience. In Phase 2, our analysis confirmed the value of pro-actively using the software concept within studies, demonstrating two patterns of use. However, limited understanding of how to investigate interactions amongst hard and software elements was also revealed. Future health policy and systems research should purposively investigate hardware-software interactions, in order to gain greater understanding of the complex, adaptive nature of health systems.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:32:38.580Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher Department of Public Health and Family Medicine
publisherStr Department of Public Health and Family Medicine
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/39303 Scoping review of health system software literature: How has the concept been used? Burger, Nicola Gilson, Lucy Health Sciences Understanding health systems as comprising interacting elements of hardware and software acknowledges health systems as dynamic, complex adaptive systems (CAS). The hardware represents the concrete components of systems, whereas the software represents the elements which influence actions and underpin relationships, such as processes, values and norms. As a specific call for research on health system software was made in 2011, we conducted a qualitative scoping review considering how and for what purpose the concept has been used since that time. As it has remained relatively under-researched, our overall purpose was both to synthesise current knowledge and to generate lessons about how to deepen research on, and understanding of, health system software. The review consisted of two phases: first, all papers which have explicitly used the concept of health system software were mapped; second, we explored how this concept was purposively used within research. The databases Pubmed, Scopus, EBSCOhost, Web of Science and Google Scholar were systematically searched using a strategy developed by a skilled librarian. In Phase 1, data were extracted from 98 papers to understand the scope of this literature. Our analysis revealed that a third of the papers used the software concept rather superficially; a third used it to conceptualise the importance of some software elements; and a third used it in relation to another aspect of health system experience, such as preparedness or resilience. In Phase 2, our analysis confirmed the value of pro-actively using the software concept within studies, demonstrating two patterns of use. However, limited understanding of how to investigate interactions amongst hard and software elements was also revealed. Future health policy and systems research should purposively investigate hardware-software interactions, in order to gain greater understanding of the complex, adaptive nature of health systems. 2024-04-04T08:15:08Z 2024-04-04T08:15:08Z 2023 2024-04-04T07:09:50Z Thesis / Dissertation Masters MPH http://hdl.handle.net/11427/39303 eng application/pdf Department of Public Health and Family Medicine Faculty of Health Sciences
spellingShingle Health Sciences
Burger, Nicola
Scoping review of health system software literature: How has the concept been used?
thesis_degree_str Master's
title Scoping review of health system software literature: How has the concept been used?
title_full Scoping review of health system software literature: How has the concept been used?
title_fullStr Scoping review of health system software literature: How has the concept been used?
title_full_unstemmed Scoping review of health system software literature: How has the concept been used?
title_short Scoping review of health system software literature: How has the concept been used?
title_sort scoping review of health system software literature how has the concept been used
topic Health Sciences
url http://hdl.handle.net/11427/39303
work_keys_str_mv AT burgernicola scopingreviewofhealthsystemsoftwareliteraturehowhastheconceptbeenused