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An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems

A Health information system (HIS) is regarded a key pillar in any healthcare sector. Yet, for many developing countries, challenges with data quality management have affected the adequate use of HIS. Resilient and well-functioning HIS systems contribute to the delivery of high-quality healthcare ser...

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Main Author: Katjimune, Vitjitua
Other Authors: Brown, Irwin
Format: Thesis
Language:Eng
Published: Department of Information Systems 2025
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access_status_str Open Access
author Katjimune, Vitjitua
author2 Brown, Irwin
author_browse Brown, Irwin
Katjimune, Vitjitua
author_facet Brown, Irwin
Katjimune, Vitjitua
author_sort Katjimune, Vitjitua
collection Thesis
description A Health information system (HIS) is regarded a key pillar in any healthcare sector. Yet, for many developing countries, challenges with data quality management have affected the adequate use of HIS. Resilient and well-functioning HIS systems contribute to the delivery of high-quality healthcare services, enhanced operational efficiency, informed decisionmaking, and the advancement of public health systems. Efforts to improve the quality of data in HIS has recently been a research interest in healthcare literature. This study investigates the use of Enterprise Architecture (EA) principles as an approach to data quality management in the context of Namibian Health Information Systems (NHIS). The study focuses on the principles outlined in The Open Group Architectural Framework (TOGAF) EA framework. This study followed a Grounded Theory Methodology (GTM). The themes from literature and data were used to form a conceptual model. Themes that emerged from the data include governing laws, standardization, data quality assessment and data quality assurance. The findings highlight the use of EA principles in Namibian HIS (NHIS) and showed that the standard out-of-the-box implementation of EA may not be suitable for use within a healthcare setting. The results, however, indicate that EA implementation should be informed by healthcare laws and policies particularly those pertaining to patient privacy. Furthermore, data quality challenges and some of the contextual conditions were discussed in depth and found to be similar to the findings in literature.
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institution University of Cape Town (South Africa)
language Eng
last_indexed 2026-06-10T12:32:56.154Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Department of Information Systems
publisherStr Department of Information Systems
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/41016 An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems Katjimune, Vitjitua Brown, Irwin Information Systems A Health information system (HIS) is regarded a key pillar in any healthcare sector. Yet, for many developing countries, challenges with data quality management have affected the adequate use of HIS. Resilient and well-functioning HIS systems contribute to the delivery of high-quality healthcare services, enhanced operational efficiency, informed decisionmaking, and the advancement of public health systems. Efforts to improve the quality of data in HIS has recently been a research interest in healthcare literature. This study investigates the use of Enterprise Architecture (EA) principles as an approach to data quality management in the context of Namibian Health Information Systems (NHIS). The study focuses on the principles outlined in The Open Group Architectural Framework (TOGAF) EA framework. This study followed a Grounded Theory Methodology (GTM). The themes from literature and data were used to form a conceptual model. Themes that emerged from the data include governing laws, standardization, data quality assessment and data quality assurance. The findings highlight the use of EA principles in Namibian HIS (NHIS) and showed that the standard out-of-the-box implementation of EA may not be suitable for use within a healthcare setting. The results, however, indicate that EA implementation should be informed by healthcare laws and policies particularly those pertaining to patient privacy. Furthermore, data quality challenges and some of the contextual conditions were discussed in depth and found to be similar to the findings in literature. 2025-02-25T12:51:50Z 2025-02-25T12:51:50Z 2024 2025-02-25T12:47:24Z Thesis / Dissertation Masters MCom http://hdl.handle.net/11427/41016 Eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town
spellingShingle Information Systems
Katjimune, Vitjitua
An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
thesis_degree_str Master's
title An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
title_full An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
title_fullStr An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
title_full_unstemmed An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
title_short An Enterprise Architecture approach for Data Quality management within Namibian Health Information Systems
title_sort enterprise architecture approach for data quality management within namibian health information systems
topic Information Systems
url http://hdl.handle.net/11427/41016
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AT katjimunevitjitua enterprisearchitectureapproachfordataqualitymanagementwithinnamibianhealthinformationsystems