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Coping strategies and resources of volunteer telephone counsellors at a South African organisation: An exploratory study
Telephone counsellors are significant assets in communities where numerous treatment barriers restrict individuals from accessing professional mental health care. However, working on a crisis line can be detrimental to volunteers' well-being, creating risk for secondary trauma, burnout and vicarious...
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| Format: | Thesis |
| Language: | Eng |
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Department of Psychology
2025
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