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The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library

The study's objective was to understand the competencies required by academic librarians in using online meeting platforms for enhancing postgraduate students' information searching, retrieval and use skills to meet their information needs. The following research questions were generated to address...

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Main Author: Mambo, Rumbidzai
Other Authors: Raju, Jaya
Format: Thesis
Language:English
Published: Department of Knowledge and Information Stewardship 2025
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access_status_str Open Access
author Mambo, Rumbidzai
author2 Raju, Jaya
author_browse Mambo, Rumbidzai
Raju, Jaya
author_facet Raju, Jaya
Mambo, Rumbidzai
author_sort Mambo, Rumbidzai
collection Thesis
description The study's objective was to understand the competencies required by academic librarians in using online meeting platforms for enhancing postgraduate students' information searching, retrieval and use skills to meet their information needs. The following research questions were generated to address the objective, What competencies are required by academic librarians to deliver information literacy training using online meeting platforms?; What competencies do the academic librarians of the selected higher education institution currently possess for delivering information literacy training via online means? and What challenges (if any) are the academic librarians of the selected higher education institution facing in providing postgraduate students with online information literacy training to meet their information needs? The study was supported by Wilson's (1999) theory of information behaviour. A multi-method approach was used, and a case study employed to investigate the competencies of academic librarians using online meeting platforms for information literacy sessions at a private higher education institution. The target population included Institution X academic librarians and postgraduate students. Purposive sampling was adopted for the researcher to interview specifically librarians who provide postgraduate students' information literacy sessions to meet their information needs. A census was used to ascertain trends among postgraduate students regarding information literacy training using online platforms to meet their information needs. Data was collected via semi-structured interviews using Microsoft Teams with librarians and an online structured questionnaire for postgraduate students using Google Forms. In concluding, the study presents, inter alia, a blend of librarians' competencies which include knowledge, skills and attributes required to deliver online information literacy training to meet the information needs of postgraduate students in the current digital era. It recommends, inter alia, that institutions of higher learning could benefit from the outcomes of this study in terms of continuous upskilling of academic librarians to ensure postgraduate students are provided with relevant online information literacy training for enhanced academic performance.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:34:17.944Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Department of Knowledge and Information Stewardship
publisherStr Department of Knowledge and Information Stewardship
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/41697 The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library Mambo, Rumbidzai Raju, Jaya private higher education institution academic library information literacy training academic librarins The study's objective was to understand the competencies required by academic librarians in using online meeting platforms for enhancing postgraduate students' information searching, retrieval and use skills to meet their information needs. The following research questions were generated to address the objective, What competencies are required by academic librarians to deliver information literacy training using online meeting platforms?; What competencies do the academic librarians of the selected higher education institution currently possess for delivering information literacy training via online means? and What challenges (if any) are the academic librarians of the selected higher education institution facing in providing postgraduate students with online information literacy training to meet their information needs? The study was supported by Wilson's (1999) theory of information behaviour. A multi-method approach was used, and a case study employed to investigate the competencies of academic librarians using online meeting platforms for information literacy sessions at a private higher education institution. The target population included Institution X academic librarians and postgraduate students. Purposive sampling was adopted for the researcher to interview specifically librarians who provide postgraduate students' information literacy sessions to meet their information needs. A census was used to ascertain trends among postgraduate students regarding information literacy training using online platforms to meet their information needs. Data was collected via semi-structured interviews using Microsoft Teams with librarians and an online structured questionnaire for postgraduate students using Google Forms. In concluding, the study presents, inter alia, a blend of librarians' competencies which include knowledge, skills and attributes required to deliver online information literacy training to meet the information needs of postgraduate students in the current digital era. It recommends, inter alia, that institutions of higher learning could benefit from the outcomes of this study in terms of continuous upskilling of academic librarians to ensure postgraduate students are provided with relevant online information literacy training for enhanced academic performance. 2025-09-05T06:50:04Z 2025-09-05T06:50:04Z 2025 2025-09-05T06:28:23Z Thesis / Dissertation Masters MA http://hdl.handle.net/11427/41697 eng application/pdf Department of Knowledge and Information Stewardship Faculty of Humanities Universiy of Cape Town
spellingShingle private higher education institution
academic library
information literacy training
academic librarins
Mambo, Rumbidzai
The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
thesis_degree_str Master's
title The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
title_full The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
title_fullStr The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
title_full_unstemmed The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
title_short The use of online meeting platforms for information literacy training by academic librarians: the case of a private higher education institution academic library
title_sort use of online meeting platforms for information literacy training by academic librarians the case of a private higher education institution academic library
topic private higher education institution
academic library
information literacy training
academic librarins
url http://hdl.handle.net/11427/41697
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AT mamborumbidzai useofonlinemeetingplatformsforinformationliteracytrainingbyacademiclibrariansthecaseofaprivatehighereducationinstitutionacademiclibrary