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The use of artificial intelligence for business optimisation in banking: case of Nigeria
Background: The continuous increase in the amount of customer data stored by commercial banks necessitates the use of artificial intelligence (AI) technologies. AI technologies may be used for analysing customer data and predicting customer behaviour, with the aim of customer retention and satisfact...
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| Format: | Thesis |
| Language: | English English |
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Department of Information Systems
2025
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