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Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study

Background: Chronic wounds impose a significant burden on health systems, as delayed access to care contributes to poorer clinical outcomes and increased healthcare costs. These delays are particularly pronounced within resource-constrained systems such as the South African public healthcare system....

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Main Author: Stofberg, Anronel
Other Authors: Githaiga, Jennifer
Format: Thesis
Language:English
English
Published: Department of Public Health and Family Medicine 2026
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access_status_str Open Access
author Stofberg, Anronel
author2 Githaiga, Jennifer
author_browse Githaiga, Jennifer
Stofberg, Anronel
author_facet Githaiga, Jennifer
Stofberg, Anronel
author_sort Stofberg, Anronel
collection Thesis
description Background: Chronic wounds impose a significant burden on health systems, as delayed access to care contributes to poorer clinical outcomes and increased healthcare costs. These delays are particularly pronounced within resource-constrained systems such as the South African public healthcare system. Identifying barriers to accessing care can contribute to developing interventions to optimise pathways to chronic wound care. Aim: To map existing services, resources, and referral pathways for chronic wounds at each level of care and identify barriers to accessing care in the Khayelitsha health district. Methods: A mixed methods study was conducted in the Khayelitsha health district between November 2020 and May 2021. Quantitative data was obtained through surveys in all 12 healthcare facilities offering chronic wound care across three levels of care. Qualitative data was gathered through semi-structured individual interviews with 10 chronic wound care providers and 10 patients. The Four Delays framework (seeking, reaching, receiving, and remaining in care) was utilised to identify and map barriers to accessing care. Results: Nine overlapping barriers were identified, each contributing to multiple delays across all three levels of care. Seeking care was delayed by personal beliefs and the fear of amputation. Reaching care was delayed by transportation costs and safety concerns. Receiving care was delayed by chronic wound care provider and stock shortages, together with the non-utilisation of treatment and referral protocols. Remaining in care was delayed by deficient health information and lengthy waiting times at healthcare facilities. Conclusion: This study underscores the complexity of pathways to chronic wound care and emphasises the need for a holistic approach to improve access. Key recommendations include: (1) community health education campaigns, (2) subsidies for transportation to healthcare facilities, (3) increasing the nursing workforce, and (4) ensuring adherence to treatment and referral protocols.
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institution University of Cape Town (South Africa)
language English
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last_indexed 2026-06-10T12:32:13.078Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2026
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spelling oai:open.uct.ac.za:11427/42737 Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study Stofberg, Anronel Githaiga, Jennifer Chu, Kathryn chronic wound care public health healthcare access barriers to care Four Delays framework mixed methods Khayelitsha South Africa Background: Chronic wounds impose a significant burden on health systems, as delayed access to care contributes to poorer clinical outcomes and increased healthcare costs. These delays are particularly pronounced within resource-constrained systems such as the South African public healthcare system. Identifying barriers to accessing care can contribute to developing interventions to optimise pathways to chronic wound care. Aim: To map existing services, resources, and referral pathways for chronic wounds at each level of care and identify barriers to accessing care in the Khayelitsha health district. Methods: A mixed methods study was conducted in the Khayelitsha health district between November 2020 and May 2021. Quantitative data was obtained through surveys in all 12 healthcare facilities offering chronic wound care across three levels of care. Qualitative data was gathered through semi-structured individual interviews with 10 chronic wound care providers and 10 patients. The Four Delays framework (seeking, reaching, receiving, and remaining in care) was utilised to identify and map barriers to accessing care. Results: Nine overlapping barriers were identified, each contributing to multiple delays across all three levels of care. Seeking care was delayed by personal beliefs and the fear of amputation. Reaching care was delayed by transportation costs and safety concerns. Receiving care was delayed by chronic wound care provider and stock shortages, together with the non-utilisation of treatment and referral protocols. Remaining in care was delayed by deficient health information and lengthy waiting times at healthcare facilities. Conclusion: This study underscores the complexity of pathways to chronic wound care and emphasises the need for a holistic approach to improve access. Key recommendations include: (1) community health education campaigns, (2) subsidies for transportation to healthcare facilities, (3) increasing the nursing workforce, and (4) ensuring adherence to treatment and referral protocols. 2026-01-28T12:49:29Z 2026-01-28T12:49:29Z 2025 2026-01-28T12:48:04Z Thesis / Dissertation Masters MSc http://hdl.handle.net/11427/42737 en eng application/pdf Department of Public Health and Family Medicine Faculty of Health Sciences University of Cape Town
spellingShingle chronic wound care
public health
healthcare access
barriers to care
Four Delays framework
mixed methods
Khayelitsha
South Africa
Stofberg, Anronel
Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
thesis_degree_str Master's
title Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
title_full Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
title_fullStr Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
title_full_unstemmed Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
title_short Identifying barriers to accessing healthcare for chronic wounds in the Khayelitsha sub-district: a mixed methods study
title_sort identifying barriers to accessing healthcare for chronic wounds in the khayelitsha sub district a mixed methods study
topic chronic wound care
public health
healthcare access
barriers to care
Four Delays framework
mixed methods
Khayelitsha
South Africa
url http://hdl.handle.net/11427/42737
work_keys_str_mv AT stofberganronel identifyingbarrierstoaccessinghealthcareforchronicwoundsinthekhayelitshasubdistrictamixedmethodsstudy