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A process evaluation of the City of Cape Town Business Support Voucher Programme

Includes bibliographical references (leaves 74-78).

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Bibliographic Details
Main Author: Wright, Carol
Other Authors: Louw-Potgieter, Joha
Format: Thesis
Language:English
Published: Organisational Psychology 2014
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access_status_str Open Access
author Wright, Carol
author2 Louw-Potgieter, Joha
author_browse Louw-Potgieter, Joha
Wright, Carol
author_facet Louw-Potgieter, Joha
Wright, Carol
author_sort Wright, Carol
collection Thesis
description Includes bibliographical references (leaves 74-78).
format Thesis
id oai:open.uct.ac.za:11427/7475
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:07.122Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher Organisational Psychology
publisherStr Organisational Psychology
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/7475 A process evaluation of the City of Cape Town Business Support Voucher Programme Wright, Carol Louw-Potgieter, Joha Organisational Psychology Includes bibliographical references (leaves 74-78). This dissertation focuses on a process evaluation of the City of Cape Town (CoCT) Business Support Voucher Programme (BSVP) which assessed whether this programme was implemented as intended. The BSVP aims to provide access to quality business support services and products to entrepreneurs in order to empower them to develop and grow their businesses. The target beneficiaries of the BSVP are the over 35 year old age group (including women, youth and the disabled) who are potential or start-up entrepreneurs or who own/run existing small businesses. A service utilisation flow chart was used to review the services provided by the allocating agents and the business development service providers. Data providers included the project sponsors, the implementation agent, the allocating agents and a convenience sample of beneficiaries and service providers. Additional materials used included check lists during site visits and a review of records. The findings suggested that whilst the programme was largely implemented as planned, there could be improvements to the definition of the programme targets, the consistency of the implementation across the programme and putting monitoring and reporting systems in place. The dissertation includes selected recommendations for implementation improvement, sustainability and future outcomes and impacts. 2014-09-15T07:30:12Z 2014-09-15T07:30:12Z 2007 Master Thesis Masters MCom http://hdl.handle.net/11427/7475 eng application/pdf Organisational Psychology Faculty of Commerce University of Cape Town
spellingShingle Organisational Psychology
Wright, Carol
A process evaluation of the City of Cape Town Business Support Voucher Programme
thesis_degree_str Master's
title A process evaluation of the City of Cape Town Business Support Voucher Programme
title_full A process evaluation of the City of Cape Town Business Support Voucher Programme
title_fullStr A process evaluation of the City of Cape Town Business Support Voucher Programme
title_full_unstemmed A process evaluation of the City of Cape Town Business Support Voucher Programme
title_short A process evaluation of the City of Cape Town Business Support Voucher Programme
title_sort process evaluation of the city of cape town business support voucher programme
topic Organisational Psychology
url http://hdl.handle.net/11427/7475
work_keys_str_mv AT wrightcarol aprocessevaluationofthecityofcapetownbusinesssupportvoucherprogramme
AT wrightcarol processevaluationofthecityofcapetownbusinesssupportvoucherprogramme