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Psychometric properties of the Copenhagen Burnout Inventory in a South African context

Dissertation (MCom)--University of Pretoria, 2011.

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Other Authors: Olckers, Chantal
Format: Thesis
Published: University of Pretoria 2013
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access_status_str Open Access
author2 Olckers, Chantal
author_browse Olckers, Chantal
author_facet Olckers, Chantal
collection Thesis
dc_rights_str_mv © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MCom)--University of Pretoria, 2011.
format Thesis
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institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:39:56.028Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2013
publishDateRange 2013
publishDateSort 2013
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/24708 Psychometric properties of the Copenhagen Burnout Inventory in a South African context Olckers, Chantal annerie.nothling@gmail.com Smit, Anna Maria Exploratory factor analysis Reliability analysis Psychometric properties Copenhagen burnout inventory South africa UCTD Dissertation (MCom)--University of Pretoria, 2011. Burnout is a prevalent problem in South Africa, affecting individuals and organisations in various industries. The study of burnout in South Africa is important in order to solve the burnout problem. Valid and reliable measurement instruments are necessary to conduct studies on burnout. The Copenhagen Burnout Inventory was developed as a result of criticism against the most popular burnout measure, namely the Maslach Burnout Inventory. The Copenhagen Burnout Inventory measures burnout in terms of three factors, namely personal burnout, work-related burnout and client-related burnout. Although the Copenhagen Burnout Inventory is a unique tool for the measurement of burnout, very little attention has been paid to determining the psychometric properties of this instrument. The purpose of the study was to determine whether the Copenhagen Burnout Inventory can be used as a valid and reliable measure for burnout in South Africa. The research methodology followed a quantitative survey research approach. A non-probability snowball sample of 215 respondents completed the Copenhagen Burnout Inventory. Data obtained was used to conduct an exploratory factor analysis and internal reliability analysis. The study proved that the Copenhagen Burnout Inventory can be used in South Africa to measure two factors with high internal reliabilities, namely exhaustion (á=0.935) and client-related burnout (á=0.913). It is recommended that additional items based on withdrawal should be added to the work-related burnout scale of the Copenhagen Burnout Inventory. Such additional items might possibly lead to confirmation of the original three-factor model in a South African context. Human Resource Management unrestricted 2013-09-06T18:10:51Z 2012-05-15 2013-09-06T18:10:51Z 2011-05-12 2011 2012-05-15 Dissertation Smit, AM 2011, Psychometric properties of the Copenhagen Burnout Inventory in a South African context, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24708 > E12/4/41/gm http://hdl.handle.net/2263/24708 http://upetd.up.ac.za/thesis/available/etd-05152012-133139/ © 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Exploratory factor analysis
Reliability analysis
Psychometric properties
Copenhagen burnout inventory
South africa
UCTD
Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title_full Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title_fullStr Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title_full_unstemmed Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title_short Psychometric properties of the Copenhagen Burnout Inventory in a South African context
title_sort psychometric properties of the copenhagen burnout inventory in a south african context
topic Exploratory factor analysis
Reliability analysis
Psychometric properties
Copenhagen burnout inventory
South africa
UCTD
url http://hdl.handle.net/2263/24708
http://upetd.up.ac.za/thesis/available/etd-05152012-133139/