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Development and verification of the commercial value added chain of content marketing response

The rapid technological progress in the last 10 years and the coherent opportunities for consumers to communicate among each other almost borderless 24/7, also impacted marketing strategies. Whereas accentuation of product values and pricing are still valuable marketing strategies, consumers are due...

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Main Author: Hirschfelder, Benedikt
Other Authors: Chigada, Joel
Format: Thesis
Language:English
Published: School of Management Studies 2019
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access_status_str Open Access
author Hirschfelder, Benedikt
author2 Chigada, Joel
author_browse Chigada, Joel
Hirschfelder, Benedikt
author_facet Chigada, Joel
Hirschfelder, Benedikt
author_sort Hirschfelder, Benedikt
collection Thesis
description The rapid technological progress in the last 10 years and the coherent opportunities for consumers to communicate among each other almost borderless 24/7, also impacted marketing strategies. Whereas accentuation of product values and pricing are still valuable marketing strategies, consumers are due to the 24/7 access to knowledge, information and consumer feedback, desensitized when it comes to advertising. Availability of the internet across borders, all the time is the main driving factor for marketing practitioners to progressively try to build up a non-purchase pushing relationship to the consumer. With the content communicated in the foreground (informative, helpful or entertaining) and the commercial message in the background this marketing strategy is also known as Content Marketing. Whereas the use of Content Marketing in corporate world is relatively popular, academic research is relatively rare. Indeed, some research was conducted on storytelling and signature stories -a tool of Content Marketing-, however, the functionality of the generic term Content Marketing resembles rather a black box. With the aim to illuminate the understanding and functionality of Content Marketing, this study explored the coherences between content communication vehicles and content generating vehicles. In the scope of this thesis, a theoretical framework conceptualizes the commercial value added chain of Content Marketing response was developed and verified in a business to consumer scenario. This theoretical framework was substantiated with a real world application, more precisely the 'Be More human’ video campaign from the sportswear manufacturer Reebok served as a research object. A non-probability sampling frame, using convenience sampling resulted in a total sample size of 750 respondents. Since this study focused on the development and testing of a theory, partial least square - structural equitation modelling (PLS-SEM) was applied using the software package SmartPLS3. Through the development of the commercial value added chain of Content Marketing response this study exemplifies the commercial content generation process and the content value added by the consumer and thus contributes to a better understanding in academia as well as in corporate world of the complex generic term Content Marketing.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:51:46.743Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2019
publishDateRange 2019
publishDateSort 2019
publisher School of Management Studies
publisherStr School of Management Studies
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/29981 Development and verification of the commercial value added chain of content marketing response Hirschfelder, Benedikt Chigada, Joel Content Marketing, commercial value added chain, Content Marketing response The rapid technological progress in the last 10 years and the coherent opportunities for consumers to communicate among each other almost borderless 24/7, also impacted marketing strategies. Whereas accentuation of product values and pricing are still valuable marketing strategies, consumers are due to the 24/7 access to knowledge, information and consumer feedback, desensitized when it comes to advertising. Availability of the internet across borders, all the time is the main driving factor for marketing practitioners to progressively try to build up a non-purchase pushing relationship to the consumer. With the content communicated in the foreground (informative, helpful or entertaining) and the commercial message in the background this marketing strategy is also known as Content Marketing. Whereas the use of Content Marketing in corporate world is relatively popular, academic research is relatively rare. Indeed, some research was conducted on storytelling and signature stories -a tool of Content Marketing-, however, the functionality of the generic term Content Marketing resembles rather a black box. With the aim to illuminate the understanding and functionality of Content Marketing, this study explored the coherences between content communication vehicles and content generating vehicles. In the scope of this thesis, a theoretical framework conceptualizes the commercial value added chain of Content Marketing response was developed and verified in a business to consumer scenario. This theoretical framework was substantiated with a real world application, more precisely the 'Be More human’ video campaign from the sportswear manufacturer Reebok served as a research object. A non-probability sampling frame, using convenience sampling resulted in a total sample size of 750 respondents. Since this study focused on the development and testing of a theory, partial least square - structural equitation modelling (PLS-SEM) was applied using the software package SmartPLS3. Through the development of the commercial value added chain of Content Marketing response this study exemplifies the commercial content generation process and the content value added by the consumer and thus contributes to a better understanding in academia as well as in corporate world of the complex generic term Content Marketing. 2019-05-10T10:32:24Z 2019-05-10T10:32:24Z 2018 2019-05-10T10:26:45Z Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/29981 eng application/pdf School of Management Studies Faculty of Commerce
spellingShingle Content Marketing, commercial value added chain, Content Marketing response
Hirschfelder, Benedikt
Development and verification of the commercial value added chain of content marketing response
thesis_degree_str Doctoral
title Development and verification of the commercial value added chain of content marketing response
title_full Development and verification of the commercial value added chain of content marketing response
title_fullStr Development and verification of the commercial value added chain of content marketing response
title_full_unstemmed Development and verification of the commercial value added chain of content marketing response
title_short Development and verification of the commercial value added chain of content marketing response
title_sort development and verification of the commercial value added chain of content marketing response
topic Content Marketing, commercial value added chain, Content Marketing response
url http://hdl.handle.net/11427/29981
work_keys_str_mv AT hirschfelderbenedikt developmentandverificationofthecommercialvalueaddedchainofcontentmarketingresponse